Refund & Cancellation Policy

Straightforward pilot guarantee & refund policy.

Transparent terms for subscription cancellations, pilot guarantees, and merchant refund requests.

Explore the worked example ↗
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14-day money-back pilot guarantee

New customers subscribing to our Pilot or Core tiers can evaluate Strifo on their first billing period with confidence. If you determine within 14 days of initial activation that Strifo does not suit your operational workflow, contact support for a prompt, unconditional full refund of your subscription fee.

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Simple cancellation at any time

You can cancel your subscription at any time directly through your workspace billing portal. Upon cancellation, your workspace remains fully functional through the end of your current prepaid billing cycle, and no further recurring charges will be incurred.

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Billing inquiries & Merchant of Record processing

All subscription billing, currency conversion, and sales tax compliance are securely managed via Lemon Squeezy as our Merchant of Record. If you notice an unexpected charge or need billing assistance, reach out to zach@strifo.com or through Lemon Squeezy's customer portal for rapid resolution within one business day.

A focused first step

Your next close.
With nothing left unexplained.

Start with one client, one warehouse,
and one closed billing period.

Discuss a pilot Individually scoped. Built around your operation.